Can I Have Two Fish & Chips Please?

Can I Have Two Fish & Chips Please?

Hospitality, In The News
The past couple of weeks my local fish and chip shop opened its doors for car park pick up, the whole family was delighted. However, the excitement of picking up the family favourite got a little frustrating for me. It wasn't the service and as always the fish, chips and mushy peas were spot on! But while collecting and standing in the queue (sigh), I wanted to reach out to the owners who were so busy. I couldn't bring myself to say something at the time and I didn't want my fish and chips to go cold. How the way you're taking customer payment might be hurting your bottomline The process they've adopted in these unprecedented times, is to call the number on the window and place the order over…
Read More