Managing bookings in the festive season

Managing bookings in the festive season

Hospitality, In The News
The current trading climate is tough for the hospitality industry, it goes without saying that the small independent on Britain's high street are feeling it along with the majority regardless of size! As a small business owner, I can sympathise with independents' but now is the time to look at how you can cater for more table bookings and turn tables and takeaway food faster, with smoother card payment facilities. Yesterday, I had a call from a Shropshire landlord (not a customer of mine) who owns five pubs with restaurant facilities. He went on to say that August had been the worst month he had experienced in all his years in the pub trade. The Eat Out To Help Out scheme had brought new customers and much needed revenue, but…
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Izettle Apps And Friendly Integration

Izettle Apps And Friendly Integration

Hospitality
Compare iZettle Friendly App Integration You will be surprised to learn that iZettle isn't just another 'Pay as You Go' card reader. The offering goes beyond the competitive 1.75% for face to face transactions and 2.50% for online, invoicing and SMS link payments, there are numerous iZettle app integrations to make your business run smoother and more cost/time efficient. The capability of the iZettle format goes way beyond what you may expect. A comprehensive EPOS integration, working with iZettle's bespoke pricing format the retailer or restaurant owner can easily access preferential rates, through the exclusive Card Industry Professionals partnership. Add in a full EPOS systems from either an integrating partner of iZettle's or the FREE POS from iZettle themselves Izettle Go. Rates can go as low as 1.1% for both…
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27,000 pubs with beer gardens should be the first to re-open

27,000 pubs with beer gardens should be the first to re-open

Hospitality, In The News
Pubs are now starting to get some guidance on how a re-opening may look in the coming weeks, it appears the ones with outside space may get to go first. As things progress over the coming days and weeks, direction on how this is going to look surely going to be a relief for most landlords. The British Beer & Pub Association, the leading trade body representing the UK’s brewers and pubs, has said that those pubs with beer gardens should be among the first to re-open after lock-down. It says that pubs with beer gardens or outside terraces should be best placed to meet social distancing restrictions required for re-opening from July 4th, enabling people to enjoy their local community pub’s beer garden in the summer sun. The trade…
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Customer payments do you need to take stock?

Customer payments do you need to take stock?

Merchant Services, Hospitality
Do you need to take stock of customer payments and ePOS solutions? For the business owner, processing customer payments with credit or debit cards this is now a necessity. We're all aware of the high street losing cash machines and the banks closing branches, and with COVID-19 and the adopted restructuring of how you get payments will have to continue. The disappearance of the cash machine on the high street prior to the lockdown made us all notice the cashless shift, but during, regardless of how many cash machines are out there, the need for cash when paying for food or goods has virtually disappeared over night, for numerous reasons. Our favourite pubs and restaurants started to reinvent how they take payments and how our favourite menu items could be…
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Can I Have Two Fish & Chips Please?

Can I Have Two Fish & Chips Please?

Hospitality, In The News
The past couple of weeks my local fish and chip shop opened its doors for car park pick up, the whole family was delighted. However, the excitement of picking up the family favourite got a little frustrating for me. It wasn't the service and as always the fish, chips and mushy peas were spot on! But while collecting and standing in the queue (sigh), I wanted to reach out to the owners who were so busy. I couldn't bring myself to say something at the time and I didn't want my fish and chips to go cold. How the way you're taking customer payment might be hurting your bottomline The process they've adopted in these unprecedented times, is to call the number on the window and place the order over…
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